Terms & Returns
Care,
Clearly.
Questions, returns, and the policies behind every Tultul order.
Hours
Customer service
Monday – Friday
10:00–6:00 PM
Closed on weekends and public holidays.
Terms & Conditions
Simple, fair terms.
By using this website or placing an order, you agree to these Terms & Conditions. Please provide accurate billing, shipping, and contact information. Orders are confirmed only after successful payment.
Prices are shown in $ (USD) and may change without notice. Payments are securely processed by our payment provider; we do not store your full card information. We may cancel orders for suspected fraud, pricing errors, or product unavailability.
Return & Refund Policy
Need to return something?
Contact us within 3 working days of delivery to request a return. Items must be unworn, unwashed, unused, and in their original condition with tags and packaging.
Items damaged after wear, washed items, missing tags, and final-sale or customized items are not eligible. Approved refunds are issued to the original payment method after inspection. Return shipping may apply unless the item arrived damaged or incorrect.
Privacy Policy
Your information.
We use your name, email, phone, billing/shipping address, and order details to process orders, arrange delivery, provide support, prevent fraud, and improve our services.
Trusted payment, shipping, hosting, and email providers may receive information needed to provide these services. We do not sell your personal information. For questions, email contactultul@gmail.com.